FAQ
What is BevBucks?
BevBucks is the free online source for discovering great offers from bars, lounges and restaurants as well as wine, spirits and beer promotions at neighborhood stores.
How does BevBucks work?
Our exclusive industry focus allows us to work closely with suppliers, distributors as well as our merchant partners to create varied and interesting promotional offers that you will not find elsewhere.
When is Bevbucks coming to my city?
Likely soon. We are in currently in NYC, Fairfield County, CT and Hoboken/Jersey City, NJ. Other cities are coming soon. We would love to hear your thoughts on where else we should be active. Sign up with us in the interim and if you are a business owner, we would be happy to set up a profile for you in advance of launching in your city.
Does it cost anything to be a member?
No, membership is and always will be free.
I am a business owner and would like to partner with BevBucks. Who should I contact?
We would love to speak with you. Please contact us and let us know what you have in mind.
Are there restrictions or additional rules that I need to be aware of?
Offers cannot be combined with any other promotion and it’s important that you realize that tax and tip are not included. Please read the Fine Print for every deal. Contact us if you have any questions.
What do I do after I buy a voucher?
Once you have received your voucher you have two options:
1) Print the voucher and present it to your server or clerk.
or
2) Display the voucher directly from your smartphone.
I just bought a bottle of scotch on your site. What happens next?
The name and address of the store in your neighborhood is on your voucher. The location is also displayed on a map on our site. Simply present a print out or display the voucher on your smart phone to the clerk at checkout for scanning. Easy!
I’m thinking about buying a bottle of wine featured on your site. I don’t see how many bottles are remaining or how many have been bought? Am I looking in the wrong place?
You are correct. That information is not displayed. Our wine, spirits and beer partners are listing these promotions as a flash sale. This means that there are a limited number of bottles available at this promotional price. Once they have all sold – they are gone! Because of the steep savings being offered our partners will often not have many bottles available. If you see something you like – don’t wait too long or you might miss out!
I just purchased a voucher for a same day deal at a local bar. Will they be able to confirm that I bought this voucher if I go to the bar in 5 minutes?
No problem! We ensure that our same day deal partners have a QR code scanner. They simply scan your printed voucher or the voucher on your smart phone when you put in your order. Within seconds of your purchase, the merchant will be able to verify you. We go out a lot too and agree that making the redemption process as simple and fast as possible is important. Bars and stores want an easy and quick solution too. Everybody wins.
I’m nervous about entering credit card information on websites. How do I know you have ample security?
Even though we use the best technology we don’t take any chances. For this reason we have integrated Authorize.net into our site. We are a verified merchant. They have an A+ rating with the Better Business Bureau and handle billions of transactions. Your credit card information is encrypted and transmitted by SSL directly to Authorize.net’s secure electronic vault. At no time is your credit card information stored on our servers.
What happens if my voucher has expired?
Even after the promotional value expires it is still worth the value that you paid for it for a specified number of years, depending on applicable law and when your voucher was purchased. The paid value on any voucher purchased in the U.S.A will not expire until at least 5 years from the date of purchase. Certain states require an even longer expiration period or mandate no expiration of vouchers at all.
When can I use the offer that I just bought?
We will send you a voucher after the deal closes. There is a running clock on each deal page and we process the full purchase list after the time expires to ensure an easy redemption process for both you and our merchants. After you receive the voucher by email, no later than one day after the deal ends, you can either click on the link in the email or sign into your account where you can view your purchases. Simply print your voucher (or feel free to display the voucher on your smartphone) and follow the redemption instructions which are located on the voucher itself.
What are Same Day Offers?
They are limited time promotions that we create with our Partners. They are real time so check our website or mobile app daily. The promotional value on these offers is often valid for one or two days. After that it is still worth the value paid. You will be able to access and redeem the voucher on your smartphone immediately after purchase.
What do I do if I have questions about redeeming my voucher?
It’s very unlikely that you will experience any difficulty with redemption. We work closely with our partners and do everything we can to prevent redemption problems. We educate the merchants we represent and they should be able to resolve any redemption issues. Even though we work with the merchant to offer this deal, the merchant runs the actual redemption website and can troubleshoot on site. We include merchant contact information on the voucher in order to make it easier to contact them.
If you are still having problems resolving a redemption issue after speaking with the merchant, please email or call us (646) 543-4BEV and we’ll get involved to straighten everything out.
